ISO 27001 Certified Security Management ISO 27001 Certified Security Management
SOC 2 Type 2 Verified Data Protection SOC 2 Type 2 Verified Data Protection
OpenID Connect Certified Identity Provider OpenID Connect Certified Identity Provider
Adaptive   Secure  Intuitive

Avalon — the Engagement Fabric for Enterprises.

The enterprise platform that replaces your fragmented stack — CRM, service, identity, content, commerce and BI — with one secure, AI-native fabric. Whatever your industry, Avalon fits.

2008
Founded — built for the enterprise from day one
99.99%
Uptime SLA across mission-critical platforms
24 / 7
Global support for enterprise customers
AU · SG · MY · UAE
Sovereign delivery, dedicated tenant per client
One platform, not a stack

One platform underneath. Every capability your enterprise needs on top.

Avalon is the platform; Ava is its intelligence. Service, workforce, commerce, content and identity all run on the same backbone — the "fabric" every app is woven into.

Buy one platform, not six systems that don't talk. See what Avalon replaces →

  • No integration tax — service, members, commerce and identity share one record

  • One sign-on and one audit trail across every capability

  • Plain-English analytics over your whole estate, built in

🎧
Service Management
Boards, milestones, tasks & SLAs
👥
Workforce Management
Onboarding · registry · training
🛍️
Point of Sale & eCommerce
Online & on-site, with hardware
🌐
Avalon + Ava
Identity · data · commerce · hosting · AI
Everything on one platform

The capabilities most businesses buy as six systems — Avalon delivers them as one.

Pick what you need today; add the rest when you're ready. It's all the same fabric, the same identity, the same source of truth.

🎧

Service Management

Tickets · Boards · SLAs

Tickets, boards, milestones, tasks and SLAs — support and delivery in one place.

Explore →

👥

Workforce Management

Onboarding · Registry · Training

Onboard, train, accredit and manage your people — with a registry of record a regulator can trust.

🛍️

Point of Sale

Concierge

Sell tickets, rentals and more — online and on-site, wired to gantry and POS hardware.

Ava · Avalon Intelligence

Ask your data in plain English. Get the analysis, not just charts.

Ava is Avalon's AI-native intelligence — built in, not a paid add-on. Ask a question the way you'd ask a colleague and get a full answer: a plain-English restatement, KPI cards, the right chart, and AI "Key Insights" — in seconds.

Governed data, sovereign AI (Azure OpenAI in Australia), and security enforced at the data layer.

See Ava in action →

ava-dashboard.jpg
Secure & certified by design

Identity and trust aren't features. They're the foundation.

Avalon is a Certified OpenID Provider with identity built into the core — single sign-on, MFA, passkeys, step-up auth and role-based access across every capability. No separate identity product to bolt on.

It runs on a dedicated Azure tenant per client with Australian data residency, an append-only audit-of-record, and independent certification — so your data is governed, sovereign and provable from day one.

SSO MFA Passkeys / WebAuthn

ISO 27001

Certified information-security management.

SOC 2 Type 2

Independently verified data protection.

OpenID Connect

Certified OpenID Provider (OIDC / OAuth2).

Sovereign

Dedicated Azure tenant · AU data residency.

Built for your vertical

Whatever your industry, Avalon fits.

One platform, configured to your world — proven across very different sectors, and adaptable to yours through Avalon's low-code core.

🤝

Membership & Associations

Member CRM, portal, events, CPD and self-service on one fabric — AOA, NTUC, nEbO.

Priority vertical

📋

Regulatory & Registries

Onboard, train, accredit and prove — national-scale registries trusted by regulatory bodies.

🎢

Attractions & Lifestyle

Tickets, rentals and POS with real-world hardware — live at WildWildWet.

✈️

Aviation & Travel

High-traffic digital platforms & customer engagement — Scoot, AirAsia.

🏥

Healthcare

Compliant, integration-deep systems for hospitals & health funds — Abbott, CBHS.

🏛️

Government & Public Sector

Sovereign, AI-native, a fraction of the seat cost — delivered via consortium.

🏭

Manufacturing & Distribution

Partner & dealer portals at scale — Fujitsu General (AU & NZ).

Don't see yours?

Avalon's low-code core and deep integration mean it adapts to virtually any vertical. Tell us about yours →

Proven in production

The platforms behind global leaders.

18+ yrs
building & operating our own platform
ISO 27001 · SOC 2
+ Certified OpenID Provider
6 sectors
aviation to regulators, on one platform
Our platform
built & run by Avion — live in production
Case study · Membership

Australian Orthopaedic Association

A fragmented CMS-plus-membership stack, unified on Avalon: member CRM, member portal & intranet, and integration to the association's systems — on Sitefinity + Avalon.

Read the case study →

ava-dashboard.jpg
Scoot
Aviation
FUJITSU GENERAL
Manufacturing
ISO 27001
SOC 2 Type 2
OpenID Connect Certified
Dedicated Azure tenant · AU residency
Let's connect

Let's build what's next — together.

Send us a message

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Global Headquarters

Australia
100 Mount Street, Level 25
Australia 2060

Phone: +61 (02) 8019 7000

Regional Offices

Singapore — Marina Bay Financial Centre, 10 Marina Boulevard, 018983

Malaysia — No. 3, Jalan Bangsar, KL Eco City, Kuala Lumpur

Talk to the right team

Sales: sales@avionsoftware.com
Support: support@avionsoftware.com
Partnerships: partners@avionsoftware.com

Existing customer?

Access our customer support portal for immediate assistance.

Customer Support Portal →